Normal – no active emergency
Alston MoorEmergency Response Group

Alston Moor Emergency Response

Community support for England's highest market town

Power cutsStorm damageSnowed inPandemicCommunity resilience

Find an Emergency HubOpen shelters with heat and power Report an IssueFlooding, damage or hazards Local support01434 647247
Power cuts105 Emergency999 Police (non-urgent)101
No active Met Office weather warnings for North West or North East EnglandView Met Office warnings

Before a storm, open this website on your phone. Do it while you still have signal and power. Your phone then keeps a copy of the key pages – emergency contacts, hubs, what to do with no signal and Prepare – so they still open when the signal goes.

Tip: add the site to your home screen, and keep a paper copy of the numbers as well.

Emergency hubs

Warm, safe places with power. They open when there is an emergency.

View map
Closed

Alston Town Hall

Front Street, Alston

9am - 5pm (Extended in emergency)

HeatingPhone ChargingHot DrinksGeneratorPet Friendly
Get directions
Closed

Nenthead Village Hall

Nenthead, Alston

As needed

HeatingHot DrinksToiletsWheelchair Accessible
Get directions
Closed

Garrigill Village Hall

Garrigill, Alston

As needed

HeatingPhone ChargingKitchenWheelchair AccessPet Friendly
Get directions
Closed

Alston Hospital

Hospital Grounds

KitchenCharging pointswarmth

Get ready and get help

Essential guides and ways to help

Prepare yourselfEmergency kits and power cut advice When there's no signalWhat to do when phones are down Vulnerable neighboursRegister someone for welfare checks in every emergency Volunteer & helpOffer to help, or ask for help now Useful documentsPower cut checklist and survival guide About AMERGWho we are and how we work

Latest news

Community news and alerts

All news
11 February 2026

Medicine Delivery

Established in the pandemic by a group of local people to deliver food and medicine to vulnerable people it is still going. Called Alston Essentials. If you need your me…

Read more