Emergency contacts
Essential numbers for Alston Moor residents.
Before a storm, open this website on your phone. Do it while you still have signal and power. Your phone then keeps a copy of the key pages – emergency contacts, hubs, what to do with no signal and Prepare – so they still open when the signal goes.
Tip: add the site to your home screen, and keep a paper copy of the numbers as well.
Power and utilities
Gas emergency
0800 111 999Free, 24 hours. Smell gas? Open doors and windows and do not use light switches.
Roads, trees and flooding
Fallen tree or flooding on a road
0300 373 3306Westmorland and Furness Highways Hotline, for problems needing urgent attention. If anyone is in danger – or a tree has brought down a power line – call 999.
Emergency services
Council
Westmorland and Furness Council
0300 373 3300Office hours and, for emergencies, outside office hours too.
Worried about an adult – out of hours
01539 768700Council adult social care, evenings and weekends. In office hours call 0300 373 3301.
Worried about a child – out of hours
0300 373 2734Council emergency duty team (the same number in office hours).
Local support
Local emergency response
01434 647247Only for local emergencies needing local support. NOT for 999 services or utility emergencies.
Emergency broadcasts
If mobile networks and landlines are down, tune in to BBC Radio Cumbria for local emergency updates.
Numbers checked against the official websites on 17 October 2026.
Note: If all phone lines are down, please go to your nearest emergency hub (Alston Town Hall, Nenthead Village Hall or Garrigill Village Hall) for information and help.