Report an issue
Help us track and respond to emergencies by telling us about problems in your area.
Please only use this form in an emergency – for example a road blocked by snow or a fallen tree,
a power line down, flooding, or damage that puts people at risk.
For anything else, such as general questions or problems that are not urgent, please use our Contacts page.
Icy road, empty salt bin or blocked drain? Tell the council directly.
Life in danger? Call 999. Power line down? Stay well away and call 105.
Medical, but not an emergency? Ring Alston Medical Practice on 01434 381214, or NHS 111 when the surgery is closed.
Tell the council directly
Some problems go straight to Westmorland and Furness Council. It is quicker than going through us.
- Icy road or pavement, or an empty salt bin
Online form. - Blocked drain, culvert or standing water
Online form. - Flooding inside a home
Fill in the council's form and email it to LLFA@WestmorlandandFurness.gov.uk. - Urgent road problem – Highways Hotline 0300 373 3306
For example a fallen tree or flooding on a road. - Flooding from a river – 0800 80 70 60
Environment Agency, 24 hours.